10 Underrated Skills That Will Make You an E-commerce Rockstar | Hacker Noon

@faisikhanFaisal Rehman

Freelancer, Systems Administrator and StartUp Blogger at softwarespice.com.

Is there a trick to launching a famous Ecommerce Industry? What do famous giants like Amazon have that your business might be lacking? We are here to find out about the 10 most underrated skills that will make you a rockstar in the e-commerce industry. Outdated business structures often go through tides of highs and lows but luckily Ecommerce is thriving well. In fact, at present, it is clearly outperforming other competitive fields. 

Since it is top in demand, every beginner is interested in finding out about the tips and tricks that can guarantee a successful e-commerce business setup.  However, the bottom line is that no single talent will do you any good. There is a need to learn which requirements should be prioritized and shape yourself accordingly. Although there is a long list of skills that can set your business apart in today’s crowded marketplace, some of them are more important than others. 

In this article, we will focus on exploring the most important skills that you need to polish in order to take yourself ahead in the e-commerce world. It is 2020, so don’t rely on just one thing, use a good combination of skills mentioned below to score the highest in the e-commerce sector! 

1. Work On Your Web Fundamentals 

The first thing you need to work on is the improvements in your web fundamentals. It is a highly required skill when building an online store.  Luckily, you can find the right people for this job. However, paying a handful of programmers and developers can drain your pocket quicker than you think. It might be affordable once your business plan has set off but such an expenditure in the initial stages might be difficult to manage. 

Therefore, you should learn the minor skills of dealing with the site changes yourself. This can include how to register a domain, fixing nameservers, managing File Transfer Protocol, and setting URL direction. Additionally, coding and HTML skills will also help you in making direct changes to your e-commerce website. 

2. Polish Your Understanding of Business Law 

One of the most basic skills that are often overlooked when establishing an e-commerce business is to understand the core laws. This is the fundamentals of how a business plan is set and should always be a top priority for an entrepreneur. The laws vary in different states and countries. Therefore, you need to understand how they have been set in the location where you are living or planning on growing the business. 

The business laws that should interest you include Company Registration, Product Liability Law, Labor Laws, Tax Regulations, and Intellectual Property Laws. 

3. Learn To Play Around With Numbers 

The goals become more clear when put into numbers. For example, you can decide on the target audience you need to reach, trends you should be following, and the data that is useful for your businesses’ growth. Software like Microsoft Excel can be useful in this regard but you should be sharp enough to keep an eye on revenue predictions, payments, credit cycles, input data, number of sales, etc all by yourself. 

The art of number crunching is something that would help you in the long run when focusing on entrepreneur life. You need to work towards continuously improving it as you are on the go. 

4. Learn How To Optimize Web Host and Domain Name 

Picking a domain name and a web host is the first thing you need to do when starting an online store. However, going with just any option that comes to mind is not fruitful. A relevant domain name will give you an identity that doubles the worth of your online brand. At the same time, it should be easy to remember and short enough to leave an impact on the visitors. 

After you have decided on a suitable domain, the next task at hand is to choose a web host and design. Being efficient on platforms like WordPress can guarantee a good site outlook. It also helps to optimize your content as you publish. You can choose to either manage the content yourself or hire freelancers to do so. 

5. Creative Content Itself Is a Big Win

The quality of the content you publish will contribute a lot to the e-commerce setup. Search-engine-optimized blogs, FAQs, and other content is one of the most reliable ways to build and promote business, regardless of the niche. Your content skills should be used in such a manner that they build trust with the readers, encourage maximum traffic to the website, help you create new leads, and make you stand out in the competition-filled world of social media. 

In fact, content creation does not always focus on blogs and long articles. Sometimes this job is tedious so you should instead consider investing time on catchy social media posts, podcasts, and video ads. Search engines are big, new, creative content. They use them as a basis to push your work forward. Additionally, it would also be important to time your content effectively. It would not do much good if you are flooding the feed one day only to become a ghost for next week. 

6. Know The Worth Of Content Marketing Skills 

If done right, content marketing itself is sufficient in boosting traffic towards your site and services. However, there are many aspects involved under its umbrella. Typically, the content you need will include blogs, product reviews, and copy, About Us section to clarify your mode of work, FAQs for the newbies, etc. 

Search engines are optimized in a way as to prefer new, creative, material. Although you can hire someone to get the job done, it is always better to be equipped with such skills yourself so you can monitor their performance and make improvements. When coming up with the right content, it is important to have a glimpse at what your competitors are doing. After that, you need to figure out a suitable tone and language for your work. 

Additionally, you need to learn about SEMrush and Google Keyword Planner. Such tools help to decide the keywords you should be focusing on. Once you have come up with the right content, it is equally important to promote it on relevant social media platforms. 

7. Master The Art of Smart Advertising and Automation

It is obvious that by now most of the leading companies have shifted their advertisement plans from the conventional approaches to the latest digital means. If everyone is using pop-up ads, social media sites, mobile advertisements, and video ads then how can you be smart enough to set your name apart? The trick is to figure out the kind of audience you have and choose your advertisement portal accordingly. 

This ensures the maximum possible return on investment by reducing your expenditure on advertisement means that do not suit the type of customers you have. In this regard, market automation has also risen to the top of the bar in the latest years. This takes into consideration the use of tools such as Marketo, Eloqua, MailChimp, etc. 

Such automation tools are used to manage core marketing functions, lower down marketing expenses, add value to your services, and enhance user experience in the long run. Improving your marketing automation skills is quite easy. There are several blogs and tutorials on the internet that cover how such tools can be utilized for maximum output. In order to watch the tutorials lag-free, you need to have a good router, mainly from netgear & linksys work great.

If you have a large home then I would recommend an extender or ring chime pro for the best results. 

8. Strong UX and AI Knowledge

The importance of fluid user experience (UX) can not be understated. In this era of heavy reliance on websites and online platforms, consumers have high expectations from the quality of performance they would receive. Nobody has time for websites with frequent loading issues, a poor design, or an online portal that has a complicated sign in or check out process. 

The goal is to keep all these elements. Therefore, online retailers now rely on experienced UX developers, designers, and experts that can keep an eye on changing UX trends. 

Apart from this, another field of interest for your Ecommerce structure is Artificial Intelligence. The role of AI experts in this business setup is similar to the developers. They are expected to steer the business towards innovation so it can remain on top of its competitors. 

9. Polish Leadership Skills  

A leader has to do more than just steer the team in the right direction. He has to work for employees to keep them motivated, safe, and passionate about the task at hand. Therefore, if you want your business to take off in the right direction, you need to understand your team well. You should build empathy towards their individual career goals and connect with them at a personal level instead of maintaining a professional relationship entirely. 

In fact, good leadership is one of the most important “soft” skills at hand that can be employed for the benefit of e-commerce entrepreneurs. 

10. Manage Time and Stress  

Time management serves an important purpose not just in e-commerce business. It is a healthy practice to be punctual about tasks and goals if you wish to find success in the future. Furthermore, utilizing the time you have in the best manner possible is bound to pay off in the long run. It will help you make timely decisions and maximize productivity in your business. 

Another area that needs management is stress. Being an entrepreneur has its ups and downs. There are solid chances you would face situations that push you out of your comfort zone. In such a scenario it is important to stay calm and patient. Furthermore, since you might be leading a team, stress management helps to control negative aspects within the workplace. You would not be able to fix much if you are under stress. 

Wrap up

That’s it, folks! These are some of the skills that you should work on for grooming your Ecommerce setup. Again, I would emphasize that there is no catch in aiming for improving a single skill only. 

Instead, you should work towards multiple improvements if you wish to see any evident results. Mix and match the above-mentioned tricks and I am sure you would be able to reach the end results in no time. 

Do you think we have missed out on something important? Get in contact with us in community and share your thoughts regarding our insights.

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Freelancer, Systems Administrator and StartUp Blogger at softwarespice.com.

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