An e-Commerce Virtual Assistant Can Handle Your Customer Support, Social Media, SEO, and More | Hacker Noon

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@martha370Martha Andrews

My name is Martha Andrews working as a content writer for Elsner Technologies.

Planning strategies to succeed in the digital market? Wasting too much time and effort in understanding the target audience?

Virtual Assistants are the right solution to every problem. Some experts can handle the marketing requirements, make the content SEO-friendly, and handle your social presence. They are trained to manage your business and save time, which may be applied to business growth. Some tasks that they can take are:

  • Create content and blogging 
  • Handling Social Media 
  • Manage Email marketing 
  • Optimize the website to make it SEO-friendly
  • Organize your meetings 
  • Provide customer support 

Not all Virtual Assistants are similar, which means you need to add conditions while hiring the right Virtual Assitant. Let us give a simple process that will help in getting the best Virtual Assistant for your business:

Documenting the requirements 

It is not easy to explain then and sit in the hope that everything will be right. Making the document for the entire process helps in giving them the proper guidelines without missing any steps. Some various tools and platforms help in monitoring their work and know the progress. 

Write a detailed Job description 

You will need an e-commerce Virtual Assistant with the right skills and qualities to match your expectations. Things to include in the job description are:

  • The scale of business 
  • The tools that will be used 
  • Experience in the market
  • Multiple Language Support 
  • Special Tasks if necessary 
  • Shortlist a Virtual Assistant 

Post the job requirement on the traditional job board, social media platforms, or forums to attract skilled professionals. There are various tools available in the market that helps in managing Virtual Assistants more effortless like:

  • Reviews about their work to ensure the quality deliverables 
  • Time tracking system to make sure they are working timely 
  • Chat system to discuss the progress and share relevant files 
  • Easy completion of payments globally
  • Get a non-disclosure agreement with them 

Interview with them to know their skills and check if they can match your business needs. 

Manage your account 

Once you have made the final decision, there is an excellent threat of data loss or online vulnerabilities affecting business reputation. The digital market is full of security tools that will keep your sensitive data safe and Virtual Assistants can work accordingly. As business owners, you should give them specific permissions required to complete the assigned tasks. 

Virtual Assistants might have to handle multiple clients. Some of them might be approached by your competitors, and it is advisable to get a non-disclosure agreement. 

Track their Progress 

Many Virtual Assistant companies have a different system for their clients that displays the tasks handled by VAs. It is essential to track the Virtual Assistant’s work to know how well they are working on your requirements and ideal for it. These insights help manage the tasks efficiently and expand their roles if they are too good at their services. 

What are the Charges of E-commerce Virtual Assistants based on their role?

Designer and Developers 

They work on the design like creating logos, images and deal with the backend of necessary. Their charges range between $9 to $25 (USD) internationally and $25 to $75 (USD) in the US.  

Product Management 

These involve tasks like researching the products that will benefit your e-commerce store. Gain potential customers and resolve their queries related to your products and services. They will also ensure that the product quality is maintained to build a good relationship with the customers. You can hire them for $5 – $25 in the international sector and $25-$75 in the US. 

Product Listing 

These virtual assistants work on adding high-quality images to make them convincing to visitors. It also involves integrating the best keywords to gain better visibility in the SERPs (Search Engine Result Pages). Creating product titles, descriptions, and adding relevant information plays a vital role in conversion rates. They are hired with the price ranging internationally between $6 to $15, and in the US, it lies between $25 to $50. 

Order and Inventory Management

This is essential to ensure that the e-commerce store is running successfully in the market. Things that need to be handled are:

  • Monitor Inventory to make sure products availability 
  • Communicate with the customers to fulfil their needs 
  • Handle refunds, refunds, exchanges, and cancellation 
  • Collect feedback and review for providing better services 

These services are charged internationally around $5 to $15, and in the US, it ranges between $25 to $50. 

Summing it up!

For any successful e-commerce business that aims to grow sales effortlessly, which is achieved by hiring smart people to support growth. Hiring Virtual Assistant USA will help scale the business by handling the operations related to the e-commerce sector at an affordable price and giving effective solutions. Selecting a Virtual assistant might be a time-consuming task, but after completing the final process, they will make the managing process hassle-free and save a lot of time.

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My name is Martha Andrews working as a content writer for Elsner Technologies.

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