How Artificial Intelligence Is Reshaping the IT Industry | Hacker Noon

@sundus-writer Sundus

Sundus Noor is a tech geek. She loves sharing inspiring stories on stuff that matters.

Artificial Intelligence has powerfully penetrated the way we live. It doesn’t only change the way we work but also reshaped how we used to live. Speaking of AI, it is one of the most interesting technologies that we’ve ever encountered.

Without a doubt, AI is contributing a lot in boosting business and IT productivity. Therefore, in this blog, I will highlight important insights on how AI is reshaping IT. Before digging deeper into details, let’s start with some basics on AI and how it works.

A Generic Insight On Artificial intelligence

At its simplest, AI is a branch of computer science that involves smart machines. It is about training computers so that they can make decisions. The constant training is what achieves greater accuracy as computers continue to learn through examples and human input.

AI has revamped IT much more than any industry. The growing progression in machine learning is continually reshaping the IT industry.

The Science Behind AI Functionality

AI is based on the idea of achieving human intelligence in machines. Researchers continue to find new techniques to make the accuracy and decision-making ability of machines faster. They keep developing new algorithms to achieve that.

As an example, AI technology often uses sensors capable of
observing behaviors from the environment, collecting data, then making
decisions. These machines also contain actuators. The actuator systematically handles robotics motion.

How AI Is Taking Command in the IT Space

There are many ways through which AI is restyling the IT world. AI has various branches including machine learning, deep learning, image processing, and natural language processing.

Among AI’s other segments, machine learning and deep learning are the two main divisions contributing the most to the IT industry.

Machine Learning – Pattern Recognition

Machine Learning or ML has a primary focus on learning. It trains computer programs through special algorithms to analyze data. These programs require no human intervention because they’re become trained to recognize scenarios and produce needed results.

Large amounts of datasets are fed to programs, and then algorithms make decisions based on their programming.

Deep Learning- Managing Multi-layers NueNetworks

Deep learning is a subset of Machine Learning. It uses analogous techniques and algorithms, but its working is different. DL involves a
computer that is designed to complete particular organized tasks following
images, text, and sound. It also uses large quantities of labeled data along
with neural network architectures.

How is AI Taking Command of Information Technology?

1. Analyzing Digital Buying Trends

Artificial Intelligence is able to analyze larger data amounts. Therefore, it helps to process big data from social media to analyze users’ buying trends. On the basis of the data evaluation, these AI systems can forecast customer behavior and market trends. In this way, online companies can fully leverage AI to get a competitive advantage.

2. System’s Error Detection

AI technology is quite smart and can be implemented in various systems. AI analyzes data to figure out significant considerations while detecting specific errors.

Thus, AI technology helps systems to pay attention to the areas where it is needed. Moreover, after finding errors, AI technology alerts through the warning. Not only that, it further analyzes detected errors to provide feasible solutions for added system refinement.

3. AI Helps Software Testing

The quality assurance department takes forever to detect errors in the newly formed code. With AI implemented, it’s easy to test software using repetitive patterns. Moreover, it will take less time compared to what QA experts usually take for testing cycles.

Besides saving time, AI also helps the QA team to remove maximum human errors in the minimum time. The QA team can easily manage their reaming time for other tasks since these experts are no longer burdened with work.

4. Improved Service Management for IT Companies

IT companies can leverage AI technology for effective service management. AI’s machine learning ability analyzes a company’s data and helps management with in-depth suggestions and solutions.

Since AI can easily track users’ behaviors; therefore, it makes the service management service effective for the organization.

After tracking user behavior, AI technology makes relevant suggestions and solutions for users. Analyzing repetitive behavior patterns helps in figuring out the precise solutions for providing a better user experience.

When a request is delivered to the service desk, the AI system analyzes. The AI then compares both old and new requests. Based on the previous data, AI technology better understands which solution should be applied.

AI acts as a business tool that assists IT teams in making strategic decisions. Moreover, while analyzing user behaviors, the AI also forms relevant suggestions and improves the overall optimization process, which ultimately supports to create a well-strategic business plan.

5. AI will Improve Computer Programming

Advanced AI will manage the entire software development cycle. AI will make coding easier for developers by understanding the fundamental code requirements.

AI still assists developers in managing complex APIs that make coding easier, even for the newbies.

6. Managing IT Network Issues

IT or any other company can efficiently use AI technology to manage the network system proficiently. Machine learning can sense network snags and fix it accordingly to keep the network in the working state.

7. Reduction in the Manual Work

With time, paperwork is getting vanished, and technology is taking over space. Speaking of technology, AI is also playing a significant role in converting traditional processes into smarter ones.

IT companies will manage and integrate everything together, using AI
technology. It will not only reduce manual processes but save costs and make processes faster than ever before.

AI-based automated solutions will replace all the tiring and repetitive tasks by providing a precise robotic solution. AI can easily be implemented and streamlined various IT operations with other finance, marketing, and retail processes.

8. Efficiently Protects Network

With an AI-based VPN router, IT companies can enhance the overall network protection. AI VPN routers can be deployed to protect a company’s network against viruses and malware. Moreover, these routers can easily be installed in a system without involving any complex process.

Risks Associated With AI Technology

Every technology comes with potential risks, and AI is no exception.

The first and the most immediate threat that could result is the replacement of human labor with technology. The drastic reduction of human jobs will be the biggest risk in the near future.

Besides job reduction, AI could be a danger for companies around the
world. The malicious use of AI technology will encourage cybercriminals to
design machines in a way that they can steal user data.

Moreover, smart robots can also utilize social engineering techniques to trick users. In this way, these robots can access and share your sensitive information.


It seems that over the next decade, AI will take over the IT space. We still cannot claim with confidence that AI will be as smart as humans are. A lot of experts believe that AI cannot replace human intelligence ever. However, AI will capture major industries for sure. There may be some AI-associated threats, but this technology is here to solve the biggest challenges we face regularly.

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Sundus Noor is a tech geek. She loves sharing inspiring stories on stuff that matters.


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