Are your algorithms transparent those they impact? Is your technology reinforcing or amplifying existing bias?
AI is one of the most disruptive technologies of the modern era. Enterprises are constantly exploring and finding new ways to harness data and identify business opportunities using AI. But as AI becomes more commonplace in the enterprise, IT leaders need to consider the ethical implications.
Since 2017, more than two dozen national governments have released AI strategies or plans to develop ethics standards, policies, and regulations.
Companies can take a more practical approach first, outlining the mission of their AI-related work and forming their ethics principles around that.
One way business leaders can jumpstart this conversation is with the Ethical OS Toolkit.
The Ethical OS Toolkit
The toolkit outlines seven ‘future-proofing’ strategies which help technologists prioritize identified risks, determine their biggest and hardest-to-address threats, and provides guidance on where and how to develop strategies to mitigate those risks.
More than 20 technology companies, schools, and startups, including Techstars and Mozilla, are already using the toolkit to address and ensure ethical technology initiatives.
Questions enterprises must address to ensure ethical AI
For business leaders and developers seeking a practical way to ensure their AI efforts are in line with their company mission, the Ethical OS toolkit outlines several questions to consider.
– Does this technology make use of deep data sets and machine learning? If so, are there gaps or historical biases in the data that might bias the technology?
– Have you seen instances of personal or individual bias enter into your product’s algorithms? How could these have been prevented or mitigated?
– Is the technology reinforcing or amplifying existing bias?
– Who is responsible for developing the algorithm? Is there a lack of diversity in the people responsible for the design of the technology?
– How will you push back against a blind preference for automation (the assumption that AI-based systems and decisions are correct and don’t need to be verified or audited)?
– Are your algorithms transparent to the people impacted by them? Is there any recourse for people who feel they have been incorrectly or unfairly assessed?
Taking the right steps toward ethical AI
Enterprises must consider the ethical implications of the AI products and services they are building, and a good first step is for IT leaders and their teams to discuss the questions above openly and honestly together. As Stephen Hawking said, “The short-term impact of AI depends on who controls it, the long-term impact depends on whether it can be controlled at all.”