One of the main drivers of business success is good customer relations. Companies must listen to their customers and take appropriate action. Many online businesses collect feedback from their customers through online forms.
You can see these forms on the contact page of almost every website. They ask for the following basic information:
The comments companies receive from these contact pages can affect their road maps. Have you ever wondered how these forms work? Let’s take a look at them together, beginning with the basics and ending with more advanced topics.
Note: What I’m going to talk (write) about requires some HTML knowledge.